My experience with PA Open Records has been a good one.

I wrote a letter to the superintendent at the Homer-Center School District requesting his current contract. Within several days, I had a copy of the contract. However, at first I thought it was going to be disappointing. For some odd reason, I had trouble getting a hold of the superintendent and his secretary. I kept getting transferred to the secretary's voicemail. So, I left a voice mail and didn't get a call back; I started to get worried.

However, I guess in the end, I got what I had requested in a timely-fashion and have no real complaints except run-around I got trying to get a hold of the superintendent (and his secretary).